Privacy Policy

Protecting your privacy is important to us. This policy describes how we collect, use, and safeguard your information.

1. Information We Collect

We collect information when you:

  • Place an order
  • Create an account
  • Subscribe to marketing
  • Contact support

This may include:

  • Name
  • Email
  • Phone number
  • Shipping address
  • Payment information (processed securely by Shopify)
  • Order history

We do not store credit card details.

2. How We Use Your Information

We use your information to:

  • Process and ship orders
  • Provide customer support
  • Improve our products
  • Send updates and promotions (with your consent)
  • Detect and prevent fraud

3. Cookies

Our Site uses cookies for:

  • Cart functionality
  • Login sessions
  • Analytics
  • Personalization

You may disable cookies in your browser settings, but the site may not function fully.

4. Third-Party Services

We share necessary information with trusted partners:

  • Shopify (store platform)
  • Payment processors (Stripe, PayPal, Shopify Payments)
  • Shipping carriers
  • Email marketing providers

They are only permitted to use your data for fulfilment and support purposes.

5. Data Security

We use SSL encryption and industry-standard security to protect your data.

6. Your Rights

You may request:

  • Data access
  • Correction
  • Deletion
  • Withdrawal of marketing consent

Email sales@reccarts.com.au for requests.

7. Updates

We may update this policy from time to time. All updates are posted on this page.